Fennec Learning Private Limited

Welcome to Fennec Learning Private Limited. These Terms and Conditions (“Terms”) govern your access to and use of our website, applications, learning platforms, and services. By accessing, registering, or purchasing from our platform, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must not use our services.

1. Definitions

• “Company”, “We”, “Us”, “Our” refers to Fennec Learning Private Limited.
• “User”, “You”, “Your” refers to any individual or entity accessing or using our services.
• “Platform” refers to our website, mobile applications, LMS, and associated digital systems.
• “Services” include online courses, training programs, digital content, subscriptions, certifications, and related offerings.
• “Content” includes videos, text, images, PDFs, assessments, recordings, and other materials.

2. Eligibility

• You must be 18 years or older to use our services.
• If you are under 18, you may use the platform only with parental or legal guardian consent.
• By using our platform, you represent that all information provided is accurate and complete.

3. User Account & Registration

• Users may be required to create an account to access certain services.
• You are responsible for maintaining the confidentiality of your login credentials.
• Any activity under your account will be deemed as your responsibility.
• The Company reserves the right to suspend or terminate accounts found providing false information or engaging in misuse.

4. Services & Access

• Access to courses or services is granted only after successful payment.
• Course access duration may be limited or lifetime, as specified at the time of purchase.
• We reserve the right to modify course content, instructors, schedules, or delivery methods without prior notice.
• Access may be temporarily restricted due to maintenance, upgrades, or technical issues.

5. Payments, Pricing & Taxes

• All prices are listed in Indian Rupees (INR) unless stated otherwise.
• Payments are processed through secure third-party payment gateways.
• Prices are subject to change without prior notice.
• Applicable GST or taxes will be charged as per Indian law.
• The Company is not responsible for payment gateway failures beyond its control.

6. Cancellation & Refunds

• All cancellations and refunds are governed by our Cancellation & Refund Policy, available on our website.
• By making a purchase, you explicitly agree to the terms of that policy.
• Refund eligibility is limited and subject to verification.

7. Intellectual Property Rights

• All content available on the platform is the exclusive intellectual property of Fennec Learning Private Limited or its licensors.
• Users are granted a limited, non-transferable, non-exclusive license to access content for personal learning purposes only.
• You may NOT:
  • Copy, reproduce, distribute, sell, or reshare content
  • Record, screen-capture, or download restricted materials
  • Use content for commercial or training purposes without written permission

Violation may result in legal action.

8. User Conduct

You agree NOT to:

• Share login credentials or allow unauthorized access
• Upload malicious code, viruses, or harmful content
• Harass, abuse, threaten, or defame others
• Engage in plagiarism or academic dishonesty
• Circumvent security features or access controls

Any violation may lead to immediate account termination without refund.

9. Certifications & Outcomes

• Certificates (if offered) are issued only upon successful completion of course requirements.
• The Company does not guarantee:
  • Employment, placement, income, or career advancement
  • Exam success or professional outcomes
• Learning results depend on individual effort and performance.

10. Third-Party Links & Tools

• The platform may contain links to third-party websites or tools.
• We do not control or endorse third-party content.
• We are not responsible for any loss or damage caused by third-party services.

11. Limitation of Liability

To the maximum extent permitted by law:

• The Company shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid by the user for the specific service.
• Services are provided on an “as-is” and “as-available” basis.

12. Indemnification

You agree to indemnify and hold harmless Fennec Learning Private Limited, its directors, employees, and partners from any claims, damages, or liabilities arising from:

• Your misuse of the platform
• Violation of these Terms
• Infringement of third-party rights

13. Suspension & Termination

We reserve the right to:

• Suspend or terminate access without notice if you violate these Terms
• Restrict services for security, legal, or operational reasons
• Terminate inactive accounts

No refunds shall be issued upon termination due to policy violation.

14. Privacy

Your use of the platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.

15. Modifications to Terms

• We may update these Terms at any time.
• Changes will be effective immediately upon posting.
• Continued use of the platform constitutes acceptance of updated Terms.

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in India.

17. Contact Information

For any questions regarding these Terms, please contact:

📧 support@fenneclearning.com
🏢 Fennec Learning Private Limited